Pick the water filter that suits your home
Most people start looking for a water filter because the tap water tastes or smells of chlorine. The right filter depends on where you want filtered water and how much work you want to do to get it.
A filter jug or a benchtop gravity filter needs no tools at all. You fill it, wait, and pour. A tap filter or a shower filter screws on by hand in a few minutes, which makes them a good pick for renters. An under sink system gives you a separate filtered tap at the kitchen sink, and a whole house system filters the water for every tap and shower in the home.
Do I need a plumber?
For jugs, benchtop filters, tap filters, shower filters, the caravan hose filter and the benchtop reverse osmosis unit, no. For the under sink system and the whole house system, yes. Both connect to mains plumbing, and in Australia that work must be done by a licensed plumber. The two plumbed-in systems we sell are stated by their maker to be WaterMark certified.
What these filters are for
Every filter here is made for water that is already safe to drink, such as town water. They are designed to improve taste and smell and to catch sediment. They are not a treatment for unsafe water, so if you are on a bore, a creek or an untested tank, have the water tested and get advice first.
Remember the cartridges
Every filter has a cartridge that wears out. Each product page gives the maker's guide for how long a cartridge lasts. Put a reminder in your phone on the day you fit it, because an old cartridge stops doing its job.
Got questions?
Frequently Asked Questions
Which water filter is easiest to set up?
A filter jug. Rinse it, fit the cartridge, fill it at the tap and it is ready. A benchtop gravity filter is nearly as simple and holds far more water.
Do I need a plumber to fit a water filter?
Only for the under sink system and the whole house system. They connect to mains plumbing, and in Australia that must be done by a licensed plumber. Jugs, benchtop filters, tap filters and shower filters need no plumber.
What does WaterMark certified mean?
WaterMark is the Australian certification scheme for plumbing products. A plumber can only connect certified products to mains plumbing. The makers of our under sink and whole house systems state that they are WaterMark certified.
I rent. Which filters can I use?
A filter jug, a benchtop gravity filter, the benchtop reverse osmosis unit, a tap filter or a shower filter. None of them change the plumbing, and you can take them with you when you move.
Will a tap filter fit my kitchen tap?
The tap filter comes with adapters for the most common tap threads. Check the product page for the adapter sizes and compare them with your tap before you order.
Do these filters make unsafe water safe to drink?
No. They are made for water that is already drinkable, such as town water. If your water comes from a bore, creek or untested tank, have it tested and get advice before you rely on any filter.
How often do I change the cartridge?
It depends on the filter and how much water you use. Each product page gives the maker's guide, which ranges from about a month for the jug to up to 12 months for the plumbed-in systems.
Does a gravity filter need power?
No. You pour water into the top tank and gravity pulls it through the filter into the bottom tank. That is why people take them camping.
Does the reverse osmosis unit need plumbing?
No. The benchtop reverse osmosis unit we sell is stand-alone. You fill its tank and plug it into a power point.
What is the difference between an under sink filter and a whole house filter?
An under sink filter feeds one separate filtered tap at the kitchen sink. A whole house filter sits on the mains line into the home, so the water to every tap and shower passes through it.
Can I use the caravan filter at home?
It is made to go inline on a garden hose, mainly for filling caravan and motorhome tanks. It is not made to be plumbed into a house.
Will the inline fridge filter fit my fridge?
It suits fridges that use an external filter on the 1/4 inch water line behind the fridge. It does not replace a cartridge that sits inside the fridge.
Does a shower filter lower water pressure?
The maker of our shower filter says it is designed to keep full water pressure. Pressure can drop as any cartridge fills up, which is a sign it is time to change it.
How much is delivery?
Delivery is free Australia wide on orders over $90. Express delivery is $25.
How long does delivery take?
We dispatch within 2 working days, and delivery then takes up to 7 working days.
Can I return a water filter?
Yes. You have 15 days from delivery to return an unused filter in its original packaging. You pay the return postage. If it arrives faulty or not as described, we put it right at our cost under the Australian Consumer Law.
Can I return a filter I have already used?
Not for a change of mind, because a used water filter cannot be resold. Your rights under the Australian Consumer Law still apply if it is faulty.
Do the prices include GST?
Yes. All prices are in Australian dollars and include GST. The price on the page is the price charged at checkout.
How do I pay?
By card through Stripe, or with PayPal.
Who do I ask if I am not sure which filter to buy?
Email us with where you want filtered water and whether you own or rent. We will point you to the type that fits.