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If you have a question regarding the delivery of your order and have a tracking number, please try our ‘Track Your Parcel‘ service first.

We also have a handy shipping guide which might help to answer any questions relating to the shipping of your order.

Administration Office
5 Martin Pl, Sydney, NSW, 2000, Australia

Email: [email protected]

International Call Centre: +66 (0) 98 391 3877

The Home Improvement Company [homeimprovement.net.au] is a DIVISION of BuyFactory Direct Pty Ltd
ABN: 30 656 628 938